EMPLOYEE SPOTLIGHT

Jason Davis

Senior Consultant

INTEGRITY

Jason has been with IntelliWare for over three years supporting Federal, State, and Local Agencies in the Pacific Northwest as the only IntelliWare team member with boots on the ground in Washington State. Jason has made it a point to always be prepared. This has contributed to the success of his projects, has satisfied his customers, and has made him ready to complete any task at hand.  His integrity to always do the right thing has garnered his customers’ trust to assist with system-wide upgrades, work in partnership with numerous federal agency partners, and oversee all Network Administration profiles/paths/documentation within systems for the State of Washington.

EXCELLENCE

Jason’s customer-first attitude and attention to detail has been recognized by his customer at all levels of the organization.  His ability to manage his time and efforts with a heavy workload have proven to be an extremely valuable asset to his team.  Jason serves as a single point of contact for all agencies, their problems, and outside influences. He has provided installation, maintenance, troubleshooting, and repair of all connectivity equipment deployed in the Pacific Northwest for his customer’s system.

COMMITMENT

Jason is an integral part of the success and smooth operation of the work being performed in Washington state.  He is committed to process improvement and has created new procedures within his domain of expertise.  His knowledge has been instrumental in the success of recent system-wide upgrades and his commitment to the mission has been highly praised by his customers.  Jason’s professionalism and dedication to his work has consistently resulted in positive improvements for his customers.

MANAGEMENT

Seaport-e

 

Engineering, Technical, and Programmatic Services

Contract Number: N00178-10-D-6110
Contract Period of Performance: 15 July 2010 through 4 April 2019 (including award term options)
Program Ceiling: $37 Billion (including award term options)
IntelliWare Systems POC: [email protected] / 540-604-9095
Government SeaPort Site: Official Government SeaPort-e Website

Quality Assurance Program

The IWS Quality Assurance Plan (QAP) is very mature. It is core to IWS success and to building a strong relationship with the customer. The quality program starts at the senior leadership level and extends throughout the contract team to the personnel and any subcontractors. The Program Manager (PM) is singularly responsible for delivering quality products and services to the customer. The PM will ensure the entire team remains focused on task, providing accurate performance and quality representation within each deliverable and in the workplace. The PM will use the Quality Assurance Plan (QAP) to provide consistency and to ensure all products and services delivered meet customer requirements. It covers from task assignments, quality check-points to corrective actions.

The Program Manager receives tasks, reviews them for appropriate assignment, and assigns a reviewer. The PM will assign release authority and will determine if the deliverable is a major item or an action officer item. Deliverables and service actions are treated in the same quality manner. The process includes continuous monitoring through observations client feedback. The Quality Control Program (QCP) will ensure there is an audit trail for all deliverables and will include appropriate metrics.

The QCP will also collect positive and negative remarks from the customer. When negative comments are received, the PM will take action to preclude reoccurrence and share results with the client and the team. The PM will work alongside the contract specialist to ensure all deliverables answer questions accurately, and are delivered on time, and that discrepancies found during the review cycle are moved to the QCP for mitigation.

Awarded Task Orders

Partners